First, please verify directly on the carrier’s website that it was delivered and then verify the correct tracking was inputted. Please check your tracking number closely for extra digits or spaces.


If the two conditions above are satisfied please wait one more business day before reaching out, we will then locate your package as quickly as possible and get it scanned in. 99% of packages are scanned in within one business day or the same business day. However due to seasonal volume or if it was delivered to one of our alternate addresses, it could take an extra day or two